Unable to rate shipping at the moment.

Incident Report for PAI

Resolved

This incident has been resolved.
Posted Jun 26, 2026 - 14:03 EDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jun 26, 2026 - 13:25 EDT

Identified

The issue has been identified and a fix is being implemented.
Posted Jun 26, 2026 - 13:20 EDT

Investigating

We are currently investigating an issue with our upstream shipping provider. Our systems are currently unable to provide rates for shipping.
Posted Jun 26, 2026 - 12:27 EDT
This incident affected: Customer Portal and ERP System.
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