Experiencing Issues with Slack Messaging

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Welcome for PAI Industries's home for system status information. On this status page you can get a Birds Eye view of the state of our various systems, track the status of an incident, or subscribe to notifications about future incidents.

Uptime over the past 90 days. View historical uptime.
Main Website Operational
Customer Portal Operational
ERP System Operational
Intranet Website Operational
Phone System Operational
Email System Operational
General Network Connectivity Operational
Duo SSO Operational
Fastly Edge Cloud Platform Operational
GitHub Git Operations Operational
GitHub Pull Requests Operational
GitHub Issues Operational
Slack Messaging Degraded Performance
Twilio SMS Operational
Zoom Meetings Operational
LiveChat Agent apps Operational
LiveChat Chat widget Operational
Duo Push Delivery Operational
Duo Core Authentication Service Operational
Duo SMS Message Delivery Operational
Duo Phone Call Delivery Operational
Zoom Zoom Conference Room Connector Operational
Zoom Zoom Meeting Invite Operational
Zoom Zoom Rooms Operational
Zoom Zoom Rooms Digital Signage Operational
Zoom Zoom Rooms Digital Signage Operational
Zoom Zoom Workforce Management Operational
Zoom Zoom Rooms Operational
Zoom Web Client Operational
Zoom Web Portal Operational
Zoom Integrations/Calendar/Plug-In/Add-In Operational
1Password Admin console Operational
1Password Access to passwords and other items Operational
1Password Saving password and other items Operational
1Password SSO (Single Sign On) Operational
1Password Multi-factor Authentication (MFA) Operational
1Password Syncing items between your devices Operational
1Password Sign in Operational
1Password 1Password.com website Operational
1Password 1Password.com website Operational
1Password Sign in Operational
1Password Syncing items between your devices Operational
1Password Saving password and other items Operational
1Password SSO (Single Sign On) Operational
1Password Admin console Operational
1Password Access to passwords and other items Operational
1Password Multi-factor Authentication (MFA) Operational
Claude claude.ai Operational
Claude claude.ai Operational
Claude Claude API (api.anthropic.com) Operational
Claude Claude Code Operational
Claude platform.claude.com (formerly console.anthropic.com) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Sep 13, 2026

No incidents reported today.

Sep 12, 2026

No incidents reported.

Sep 11, 2026

No incidents reported.

Sep 10, 2026

No incidents reported.

Sep 9, 2026

No incidents reported.

Sep 8, 2026

No incidents reported.

Sep 7, 2026

No incidents reported.

Sep 6, 2026

No incidents reported.

Sep 5, 2026

No incidents reported.

Sep 4, 2026

No incidents reported.

Sep 3, 2026

No incidents reported.

Sep 2, 2026

Microsoft Outlook Outage
Resolved - This incident has been resolved.
Sep 2, 11:27 EDT
Monitoring - Microsoft states the issue with their services has been resolved but there may still be sporadic connectivity issues as they continue to monitor all services after rolling out the fix. We will be monitoring the situation throughout the next 24 hours as well. Our users are able to use Outlook desktop app and Outlook mobile app with no issues reported. Please restart your computer and relaunch Outlook. If you continue to have issues, please create a new PAI IT ticket.
Sep 1, 16:33 EDT
Update - Sep 1, 2026, 10:18 AM EDT UPDATE from Microsoft Engineers

"We're continuing to apply the targeted remediation across the remaining affected infrastructure where needed. Service telemetry continues to show positive recovery trends, with availability improving across previously impacted scenarios. We're actively validating that authentication, connectivity, and search experiences are returning to expected service levels, while maintaining enhanced monitoring to ensure improvements are sustained and any residual impact is addressed"

Next Update Tuesday, September 1, 2026 at 12:00 PM EDT
Sep 1, 10:46 EDT
Update - Microsoft Update regarding all services - Sep 1, 2026, 7:58 AM EDT

A substantial portion of the remediation deployment has been completed, and organizations whose environments remain affected are expected to recover as the deployment reaches the relevant infrastructure. As remediation progresses, we're focused on validating sustained recovery and monitoring for any remaining pockets of impact before determining whether any additional corrective actions are required.

This quick update is designed to give the latest information on this issue.

We recognise the impact this issue may be causing for your organization and want to assure you that resolving it remains our highest priority. We appreciate your patience and understanding as we continue working toward mitigation.

Next update by: Tuesday, September 1, 2026, at 2:00 PM UTC
Sep 1, 08:45 EDT
Identified - report from Microsoft Aug 31 2026, 2:41PM EST. -

We're continuing to fine-tune our remediation strategy as our internal tests progress. We'll aim to provide an estimated time for remediation as soon as it's available.
Aug 31, 15:00 EDT
Investigating - Microsoft reports temporary outage across the country for Exchange online services - Outlook desktop client and mobile apps affected
Aug 31, 13:25 EDT

Sep 1, 2026

Aug 31, 2026

Aug 30, 2026

No incidents reported.

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