Credit Card Processing
Incident Report for PAI Industries
Resolved
This incident has been resolved.
Posted Jan 16, 2024 - 16:29 EST
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Jan 16, 2024 - 15:24 EST
Identified
We have identified the problem. Cybersource is working on a solution to resolve the issue.
Posted Jan 16, 2024 - 15:04 EST
Investigating
We are experiencing issues with handling credit cards with our credit card processor.
Posted Jan 16, 2024 - 14:57 EST
This incident affected: Customer Portal and ERP System.